Privacy Policy

(pursuant to Legislative Decree 196/03 and Regulation (EU) 2016/679)

We put the well-being of the users of the www.k-surgerymed.com at the heart of everything we do.

Who are we?

Vida Srl – Via Galileo Galilei, 4 – 56040 Crespina Lorenzana (PI) – Italy

Contact email: [email protected]

Regarding privacy, browsing this site involves the collection of personal information. For these purposes, the "Data Controller" responsible for processing the personal data you provide is Vida Srl, represented by its legal representative, with registered office at Via Galileo Galilei, 4 – 56040 Crespina Lorenzana (PI). Within the Company itself, the personal data collected is processed by employees acting as "Data Processors," adhering to the specific instructions and guidelines provided to them.

Place of data processing

The processing operations related to the web services of the website www.k-surgerymed.com take place at the Data Controller's headquarters in Pisa and are handled exclusively by technical personnel from the Marketing Department responsible for data processing and by external digital consultants (specifically, Regolo srls). No data deriving from the web service is communicated or disseminated (Article 90 of the GDPR). The personal data provided by users who request informational materials are used solely to perform the requested service and are disclosed to third parties only if necessary for that purpose (Article 3 of the GDPR).

Privacy Policy for site visitors

This Privacy Policy is intended to describe the management methods of the website www.k-surgerymed.com, with reference to the processing of personal data of users who consult it. This information is also provided pursuant to art. 13 of Legislative Decree 196/03 – Personal Data Protection Code – to those who connect to the site and use its web services starting from the address [https://www.k-surgerymed.com]. The website www.k-surgerymed.com is owned and managed by Vida Srl, which guarantees compliance with the legislation regarding the protection of personal data (Legislative Decree 196/03).

What is meant by personal data and processing of personal data

 Protecting your privacy is paramount to us. That's why we've adopted the EU General Data Protection Regulation 2016/679 ("GDPR") as our global standard. It's the most advanced and protective privacy law in the world.

Processing of personal data means any operation or set of operations, performed even without the aid of electronic tools, concerning the collection, recording, organization, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, dissemination, deletion, and destruction of data, even if not recorded in a database.

We will process (collect, store, and use) the information you provide in a manner compatible with the EU General Data Protection Regulation (GDPR). We will make every effort to keep your information accurate and up-to-date and not retain it for longer than necessary. We maintain a record of personal data processing, including a record of the data retention policy for each type of data collected, and we are committed to processing only the minimum amount of data necessary.

Type of data processed and purpose of processing

Browsing data

The computer systems and software procedures used to operate this website acquire, during normal operation, some personal data, which is then implicitly transmitted through the use of Internet communication protocols. This information is not collected to be associated with identified data subjects, but by its very nature, it could, through processing and association with data held by third parties, allow users to be identified. All our activities are governed by ethical principles, and we are committed to protecting the privacy of all visitors to our website. For this reason, the way we collect and store data is closely linked to the ways in which our website and its services are used.

Data provided voluntarily by users/visitors

 When users/visitors connect to this site and submit their personal data to access certain services or to make requests via contact forms, Vida Srl will acquire the sender's address and/or any other personal data, which will be processed exclusively to respond to the request as appropriately and quickly as possible. The personal data provided by users will be shared with third parties only if necessary to fulfill the requests of users/visitors.

Below is an illustrative but not exhaustive list:

• Contact details, including company name and VAT number or, for natural persons, first name and surname and tax code
• Address
• Country of origin
• E-mail address
• Telephone number or mobile number

All of this data has in common that it was provided by you. This information will be used for the purposes described in this Policy.

You have the right to rectify your personal data at any time or to prevent their processing by contacting the company at [email protected]

How the collected data is used: purpose

 We will use your personal data for purposes related to the service you requested. For example, to respond to inquiries you submit and to offer you medical products or medical devices best suited to the data and information you provided. If you have contacted customer service, we will use your personal data (including your contact and call history) to facilitate the processing of your requests and provide you with the best possible service. If you have provided your personal data when closing a contract and selling a medical product, we will inform you about similar products and services. We may contact you after the sale of a product to ask for your feedback.

Subject to your explicit consent, we may contact you via the contact information you provide (newsletter or social media) for marketing, advertising, and survey purposes on behalf of Vida srl.

This will include, for example, information on products, special offers, and promotional initiatives.

We may provide your contact information to third parties for marketing, advertising, and opinion research purposes. In the "Data Subject Rights" section, you can read information about your rights, such as how to withdraw your consent or correct your personal data.

Methods of processing and storage

 Personal data is processed using computerized, electronic, and automated tools, including profiling (Article 22 of the GDPR). Profiling may be performed using individual or identifying data (e.g., personal data), or aggregated data derived from individual personal data. All processing is carried out in compliance with the confidentiality guarantees and security measures required by applicable law, with procedures strictly related to the purposes of the processing. Specific security measures are implemented to prevent data loss, unlawful or improper use, and unauthorized access. The data retention period depends on the purpose of the processing. Vida srl ​​will not retain personal information longer than is necessary to fulfill the purposes for which it was processed. One of our fundamental principles is our commitment to treating your data with care and confidentiality. We will never sell your data to third parties. Your data may be disclosed to third parties only if required by law and permitted by applicable laws. We may use service providers and data processors who work on behalf of Vida srl. These providers provide hosting and maintenance services, digital consulting services, analytics services, email messaging services, delivery services, payment processing, credit checks, address verification, etc. These third parties are granted access to the personal data they require for their specific services.

Categories of subjects who may become aware of the user's data

In addition to Vida srl's employees, some processing of the user's personal data may also be carried out by third parties, including companies to which Vida srl ​​entrusts or may entrust certain activities related to the management of the website. These parties will act as independent data controllers. In the latter case, the Data Controller will provide the independent data controllers with appropriate operating instructions, with particular reference to the adoption of minimum security measures, in order to guarantee the confidentiality, integrity, and security of the data. User data may also be disclosed to judicial or administrative authorities, or to other public bodies authorized to request it, in the cases provided for by law. To pursue the aforementioned purposes, Vida srl ​​may communicate and arrange for the processing of the data subject's personal data, in Italy and abroad, including countries outside the European Union, to third parties with whom it has relationships. The latter will provide them only with the information necessary to perform the requested services, taking all measures to protect your personal data (Article 44 of the GDPR). Personal data may also be disclosed to employees, self-employed workers, project workers, occasional workers, consultants, temporary workers, collaborators of Vida srl ​​who have been specifically nominated/designated

TRANSFER OF PERSONAL DATA ABROAD:

The collected data will not be transferred abroad. In any case, it is understood that, should it become necessary to relocate the server locations to countries outside the EU, such relocation will always be in compliance with Articles 45 et seq. of the GDPR. In this case, however, the Data Controller hereby ensures that the transfer of data outside the EU will be in compliance with applicable legal provisions, stipulating, where necessary, agreements that guarantee an adequate level of protection and/or adopting the standard contractual clauses provided by the European Commission.

Your rights as a data subject

If you provide us with your personal data through our websites or other channels, you do so entirely voluntarily. If you choose not to provide the requested information, you may miss out on several customer opportunities.

At any time while we are in possession of or processing your personal data, you, the data subject, have the following rights:

• right of access – you have the right to request a copy of the information we hold about you.
• Right to rectification: You have the right to correct any data we hold about you that is inaccurate or incomplete.
• Right to be forgotten: In certain circumstances, you can request that the data we hold about you be deleted from our archives.
• right to restriction of processing – where certain conditions apply to have the right to restrict processing.
• right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.

RIGHTS OF THE INTERESTED PARTY TO THE PROCESSING:

The data subject has the right to request from the data controller access to his or her personal data pursuant to Article 15 of the GDPR, the rectification of inaccurate data (Article 16 of the GDPR), or the erasure of such data (Article 17 of the GDPR), the restriction of processing of his or her personal data (Article 18 of the GDPR), or to object to processing, as well as the right to data portability (Article 20 of the GDPR) by simply sending a written communication to the data controller at [email protected]

In the case of processing of sensitive data pursuant to Art. 9, paragraph 2, letter a), the data subject has the right to withdraw the consent given at any time. Any withdrawal will not affect the lawfulness of processing based on the consent previously granted.

RIGHT TO COMPLAIN:

Interested parties who believe that the processing of their personal data through this site violates the Regulation have the right to lodge a complaint with the Italian Data Protection Authority (Garante della Privacy), pursuant to Article 77 of the Regulation.

Personal data will be processed for the following purposes: 1. functional to the fulfillment of legal, regulatory or EU legislation obligations; 2. execution of the contract or to fulfill, prior to the execution of the contract, your specific requests in relation to marketing; 3. relating to the performance of activities aimed at developing market studies and research, carrying out direct sales activities for the sending of commercial information, as well as for the sending of advertising/informative material, carried out using "traditional" methods (for example, paper mail and/or operator-assisted calls) or through "automated" contact systems (for example, newsletters or Google ADS advertising campaigns and social media) pursuant to art. 130, paragraphs 1 and 2, of the Privacy Code and Regulation (EU) 2016/679.

The interested party may object to the processing at any time by sending a request to the dedicated mailbox at the email address: [email protected]

Right to rectification

You have the right to rectify, supplement, update, or delete your stored personal data, or to have it blocked. Within four weeks of receiving your request, we will inform you whether, and if so, to what extent, we will comply with your request. If, for any reason, we are unable to comply with your request, we will inform you of the reasons (Article 7 of Legislative Decree 196/03 and Articles 12 and 16 of the GDPR).

Contact details for complaints	https://vida.whistleflow.com/
Contact Name:	Ksurgery (Vida Srl)
Address	Via Galileo Galilei, 4 – 56040 Crespina Lorenzana (PI)
E-mail:	[email protected]
Telephone:	+39 050643281

Right to object and to cancel your registration

 Pursuant to the same article, you have the right to request the deletion, anonymization, or blocking of data processed in violation of the law, as well as to object, for legitimate reasons, to their processing (Article 21 GDPR). Emails sent by Ksurgery that contain, for example, a newsletter or marketing messages, offer the option to unsubscribe from such emails. If you no longer wish to receive our emails, simply send an email to "unsubscribe" and we will immediately stop sending you emails.

Data of minors

Vida srl ​​is aware of its obligation to protect the privacy of minors and refuses to collect data from children under 16. We encourage parents and other guardians to surf the Internet and send emails together with their children and to use the Internet responsibly. If a child under 16 attempts to provide information about themselves from the outset, they must obtain parental consent. Data sent by the child, or otherwise relating to them, collected during their visit (e.g., via cookies) may be used as described above.

Changes to this Policy

Vida srl ​​is committed to embracing the fundamental principles of data protection and considers the protection of personal data a natural duty. Therefore, we frequently review our personal data protection policies to ensure they are free from errors, clearly visible on our website, and include all necessary information. We also verify that they are strictly observed and compliant with the principles of applicable legislation. This privacy policy may be subject to changes over time to keep it up to date with the evolution and new opportunities of the Internet and to ensure compliance with applicable legislation.

By consenting to this Privacy Policy, you authorize us to process your personal data specifically for the purposes identified. Where consent is required for the processing of both standard and sensitive personal data,

It must be explicitly provided. Where we ask you for sensitive personal data, we will always tell you why and how the information will be used. Your agreement to this Privacy Policy and its terms and conditions (if applicable) and any Data Processing Agreement (if applicable) will be considered explicit consent, and we will retain a record of such consent for audit purposes.

COOKIES

Vida Srl uses cookies and other similar technologies, such as pixels, to enable our website to function, analyze and improve it, and personalize your experience. This site uses cookies to improve user experience and to collect information on site usage.

WHAT ARE COOKIES:

Cookies are small files that websites send to your browser and are stored on your device, which may be a PC, mobile phone, tablet, or any other device. They are essential tools for providing numerous IT services. Among other things, they allow a website to store and retrieve information about a user's browsing habits or their device. Depending on the type of information obtained, this information can be used to recognize the user and improve the service offered.

All cookies have an expiration date that determines the period during which they will be stored in your browser:

Session cookies are temporary cookies that expire automatically when you close your browser.

Persistent cookies remain in your browser for a set period of time, or until you manually delete them.

TECHNICAL COOKIES:

According to the classification provided by the Italian Data Protection Authority in its general provision no. 229 of 8 May 2014, "Identification of simplified procedures for providing information and obtaining consent for the use of cookies," "technical cookies" include navigation or session cookies, analytics cookies, and functionality cookies.

The use of these cookies does not require the user's consent.

The technical cookies used by Vida srl ​​are the following:

1. Browsing or session cookies

These session cookies are necessary to allow the user to use the essential features of the Site.

These cookies also allow Vida srl ​​to understand whether the user is authenticated as a registered user on the Site and to guarantee the possibility of using the appropriate features on the Site.

Vida srl ​​also uses a cookie to track whether the user has been informed by Vida srl ​​about the use of cookies and whether he or she has consented to such use, if applicable.

2. Analytical cookies

These cookies are also known as performance cookies and are used to collect information on how users use the Site, so that Vida srl ​​can improve the quality of the Site and its service.

The analytical cookies used by Vida srl ​​do not collect information that could identify the user. All information collected by these cookies is aggregated and anonymous and used to:

• provide statistics on how the Site is used;
• know through which website the user arrived at the Site; 
• help Vida srl ​​improve the Site by measuring information on the use of the Site and any errors that occur when users navigate it.

3. Functional cookies

Functional cookies provide improved functionality of the Site, allowing access to additional services or improving subsequent visits to the Site.

The functionality cookies used on the Site allow the user to take advantage of some of the Site's advanced features while browsing. These cookies may share certain information with Vida srl's partners to provide the services available on the Site; the information thus shared will be used exclusively for the provision of that specific service, product, or function and will not be used for any other purpose.

4. Profiling Cookies or Marketing Cookies 

Vida srl ​​also uses non-anonymous profiling cookies provided by Facebook. 

Marketing cookies are used to track visitors across websites. The purpose is to display ads that are relevant and engaging for the individual user and therefore more valuable for publishers and third-party advertisers.

DISABLING COOKIES:

If the User decides not to authorize the use of Cookies, Vida srl ​​will not store any Cookies, except for technical ones, which will continue to be used since without them it is not possible to navigate the website. If you continue to browse the website without expressly denying authorization to the use of Cookies, it will be assumed that you have consented to their use, as indicated above.

The User can limit, block, or delete Vida srl ​​cookies or those of other sites that use the browser. Each browser has a different way to disable cookies. 

To learn more about cookies, have any questions, or send suggestions, please contact Vida srl ​​at the following email address [email protected]